Program Alert: The Retail Instant Savings Program will be ending soon. The final day to reserve a coupon is 6/10/24. The final day to use coupons at a participating retailer is 6/24/24. Act now!

FAQ

What is the Retail Instant Savings program? What is the Retail Instant Savings program?
The Retail Instant Savings Program offers Duke Energy business customers instant discounts on energy-saving products at select retailers, both in-store and online. Once your Duke Energy business account is validated, you’ll receive a barcode for an instant discount to use at the store or an alphanumeric code that you can use online at one of the participating retailers. 
Who is eligible for this program?  Who is eligible for this program? 
Duke Energy commercial customers in Carolinas and Indiana can participate in the program and receive a discount code on energy efficiency products after eligibility is verified. 
What types of energy-efficient products are available for discounts?   What types of energy-efficient products are available for discounts? 
The Retail Instant Savings program offers discounts on smart thermostats, programmable thermostats, LED lighting and AC units. View all products.  
I reserved a discount code a while ago and cannot find my code. What should I do? I reserved a discount code a while ago and cannot find my code, what should I do?
We can resend your discount code to you. Please contact us at 833.440.3060 or send an inquiry to [email protected]. Representatives are available Monday through Friday from 8 a.m. to 6 p.m. EST, excluding federal holidays.
I am unable to reserve a discount due to an unexpected error. What should I do? I am unable to reserve a discount due to an unexpected error. What should I do?
Please contact us at 833.440.3060 or send an inquiry to [email protected]. Representatives are available Monday through Friday from 8 a.m. to 6 p.m. EST, excluding federal holidays.
Are Duke Energy residential customers eligible for this offer?  Are Duke Energy residential customers eligible for this offer? 
Duke Energy residential customers may be eligible for discounted energy-efficient products and may check their eligibility by visiting the For Your Home Retail Instant Savings page
What is CLEAResult?  What is CLEAResult? 
CLEAResult is Duke Energy’s authorized Retail Instant Savings program administrator. 
Contact Us

Need further assistance? We're here to help.

Please contact us at 833.440.3060 or send an inquiry to [email protected].

 
All requests sent to [email protected] will be handled within two business days.
 
Representatives are available:
Monday-Friday, 8 am - 6 pm Eastern Standard Time